Guide

Tips for
Breaking Down
Communication
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In the Fire Service

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Getting everyone on the same page.

Communication between the different roles within a fire department is a constant challenge.

It's especially challenging with personnel scattered between stations in shifts. To help you break down communication barriers in your agency, we interviewed three experts and compiled their insights into a helpful checklist of action steps.

In the guide, we’ll cover:

  • Three things you can implement today to hold your team accountable to communication.
  • The pros and cons of several communication methods and why you shouldn’t use them all.
  • The ultimate form of communication according to all three experts.
  • How to win the trust of your staff while promoting transparency to the community.

Two firefighters communicate about ways to improve fireground operations.

"A lot of things are already publicly accessible in the fire service, so you may as well be as forthcoming as possible, both with your agency and your community."

  • Chris Quinn, Assistant Fire Chief
  • Cape Canaveral (FL) Volunteer Fire Department