Law enforcement agencies we work with

Discover which parts of our platform help agencies of different sizes

August 25, 2022

Types of agencies we help

Since 2001, PowerDMS has provided solutions for law enforcement agencies of all sizes across the country. Whether your agency is large or small, rural or urban, local or statewide, the PowerDMS platform will benefit you. Discover why over 5,000 law enforcement agencies across the United States trust PowerDMS to support their scheduling, community engagement, officer wellness, policy and accreditation management, and field training. Click this map to see what agencies use us specifically for policy and accreditation management.

Small agencies

PowerDMS saves you time and money on policy administration, personnel scheduling, field training documentation, staff wellness, and more, so you can invest your resources in what you care about most – quality police work.

Many agencies share the misconception that in order to achieve accreditation, you need to hire additional staff. Not with the help of PowerDMS. Our platform simplifies compliance-related tasks so your current staff can pursue and achieve accreditation the easier way.

Mid-sized agencies

With many agencies facing budget cuts and fewer resources, PowerDMS helps your agency do more with less. 

Instead of using staff to complete time-consuming manual processes like collecting signatures or updating policies, use PowerPolicy to free them up for more critical tasks. PowerPolicy updates policies 4x faster than traditional paper-based processes and ensures your documents are safe, secure, and accessible in a single location.

PowerTime saves you time, labor, and ensures minimum staffing requirements are met by streamlining your personnel scheduling and replacing time-consuming manual processes. 

PowerFTO is your powerful field training solution to centralize and standardize field training records. Give your FTO's significant time back with easy ways to track performance and document daily observation reports.

Large agencies

PowerDMS comes fully loaded with powerful workflow tools so you can collaborate with stakeholders across your agency. You can collect feedback on important documents internally and from city leaders and legal counsel. 

Citizen engagement can be a challenge for larger agencies, with time-consuming manual processes diverting staff from more pressing police work. PowerEngage automates your connection to citizens, keeping them informed and measuring satisfaction via text surveys with 50% response rates. 

Larger agencies may serve areas with higher crime rates, which can increase officer exposure to traumatic events. PowerLine is a complete mental wellness app offering support across all ranks in your agency. Individuals get 24/7 anonymous access to comprehensive support and the chance to connect with a nationwide network of volunteer peers. 

With a large agency, policy management and accreditation become more complex. PowerDMS makes it easy for various subject matter experts in your agency to share tasks, upload proofs of compliance, and contribute. 

With admin dashboard and reporting, PowerDMS equips command staff and shift leaders to hold direct reports accountable for staying compliant and signing policies. Large agencies often face difficulty keeping hundreds of staff accountable, but PowerDMS makes it easy to share responsibility. Over time, this positively contributes to an agency-wide culture of compliance and accountability.

Why we’re a good fit

Customize the platform for your needs

When you get PowerDMS, you get one solution that can be customized for agencies of all sizes. Only pay for what your agency truly needs. Add our field training solution, accreditation tool, personnel scheduler, content subscription, community engagement, wellness support, and other add-ons as needed.

A comprehensive set of solutions

Agencies all across the nation trust PowerDMS to be a one-stop solution that helps them function at their best. Find dedicated support for policy management, accreditation, community engagement, personnel scheduling, field training, and officer wellness. Everything you need to recruit, train, equip, and protect the law enforcement professionals in your agency throughout their careers.

Designed for law enforcement

PowerDMS provides solutions to meet the unique challenges faced by law enforcement. Active and retired law enforcement professionals help guide the development of our products to ensure we offer real day-to-day value. PowerLine, our all-new wellness app, was built for officers by fellow officers. From citizen engagement to field training, our solutions provide real value because we use your input.

Experience industry-leading support

Our customer success team is based in the U.S. and always available over phone, email, and chat. We have a 97% customer satisfaction rate and have over 500 5-star reviews for customer service on third-party review sites like Capterra, TrustRadius, and G2.

By proactively asking for feedback via surveys, forums, and more, we keep our finger on the pulse of your needs. That way, your voice is always heard and we provide maximum value to your agency.

What partnering with us means for you

Risk mitigation

Noncompliance is a liability, and it could lead to fines, lawsuits, and/or distrust in the community. By using our document management tools, you create a culture of accountability and transparency and reduce instances of noncompliance. 

With PowerDMS you can track audit trails, create workflows, pull reports, and set up automation for reviewing policies, sending reminders, running reports, and more. These tools and features stand in the gap between you and risk.

Improved officer morale and wellness

Officer morale and wellness are crucial elements of a high-functioning agency. 

With PowerEngage, you can collect citizen feedback with automatic surveys after an interaction. With an impressive 50% survey response rate (5 times the average), this positive feedback goes directly to officers and gets displayed on department screens to boost morale. 

Law enforcement wellness solutions often aren't utilized because officers feel they'll face judgment or career consequences. Our wellness app, PowerLine, is built by officers for officers. It provides 24/7 access to confidential and completely anonymous mental wellness resources and a nationwide network of volunteer peers.

Simple implementation and ongoing support

PowerDMS products follow a simple, guided implementation process consisting of five phases. Throughout this process, you’ll receive guided support every step of the way. 

To ensure success, you’ll be assigned a dedicated Customer Success Manager at the beginning of the onboarding process. They will serve as your primary contact at PowerDMS and act as your general liaison, helping you with any escalations, continued growth, and use of the platform. 

During implementation, an Implementation Consultant will learn your goals and create an onboarding plan with your internal team. Your Implementation Consultant will help you with training, uploading documents, importing users, and more, all customized to fit your agency’s needs.

Maintenance-free solutions, designed for you

PowerDMS is a cloud-based platform, which means software updates are pushed automatically without requiring downtime. We provide more than 99.95% uptime with a 0.04 second server response rate. In fact, we’re the only industry solution that publicly displays our system status

PowerDMS is user-friendly and designed to be easily managed. You don’t need IT knowledge to customize and configure the system to fit your agency. Our intuitive interface was designed for public safety professionals like you. Day in and day out, you can easily manage the platform yourself without IT involvement.

Integration with your preferred tools

PowerPolicy integrates with Microsoft Word, PowerPoint, Excel, OneDrive, and Google Drive. When switching to PowerDMS you can use the editing tools you already love and trust because they integrate seamlessly with our platform. It’s one less thing to worry about.

Secure data

We live in a world of data security risks. Without top-notch security measures in place, security breaches and data leaks are a threat. Municipalities, and by extension police departments, are increasingly being targeted in malware attacks. Durham PD in North Carolina learned this the hard way, but fortunately, they had PowerDMS.

PowerDMS has an organization-wide governance, risk, and compliance (GRC) program that identifies, assesses, mitigates, and monitors risks to our customer’s data and the infrastructure supporting our services. We also maintain CJIS, SOC 2, and HIPAA compliance.

Next steps

Contact us today to see if PowerDMS is right for your organization. After completing the form, one of our team members will be in touch. 

Schedule Demo

If you would like to learn more about how PowerDMS is different from other technology solutions, check out our next article How we differ from the Competition.

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