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SafeQual and PowerDMS by NEOGOV Launch AI-Powered Integration to Strengthen Healthcare Root Cause Analysis

Written by PowerDMS | Sep 8, 2026, 6:37:48 PM

 El Segundo, Calif. (Sep. 9, 2026) - SafeQual, an innovative healthcare risk management technology company, today announced a new integration between its cloud-based platform and PowerDMS by NEOGOV, a policy and compliance management solution. The first-of-its-kind integration applies artificial intelligence (AI) and automation to connect the review of patient-harm events with an organization’s relevant policies and procedures.

Together, SafeQual and PowerDMS create a connected workflow between patient-safety investigations and PowerPolicy, enabling healthcare organizations to conduct more comprehensive root cause analyses and use those findings to improve care and lost information.

By bringing policy information directly into the root cause analysis process, the integration helps healthcare organizations more thoroughly evaluate whether applicable policies were followed, identify policy or compliance gaps that may have contributed to an incident, and determine appropriate corrective actions. It also creates a more complete record of the review, helping organizations distinguish preventable harm from incidents that could not reasonably have been prevented.

“When patient harm occurs, review teams need to understand not only what happened, but whether the right policies were in place and properly followed,” said Jeff McQuilliams, president, SafeQual. “Connecting event analysis with policy management gives healthcare organizations a clearer view of the factors that contributed to an incident. That allows them to select more effective corrective actions and reduce the risk of similar harm occurring again.”

When a patient-harm event is reviewed in SafeQual, the platform’s AI generates a root cause problem statement and uses it to identify potentially relevant policies within PowerDMS. Reviewers can then select and assign policies for evaluation, assess whether each policy was followed and document their conclusions within SafeQual. PowerDMS AI can also help identify potential policy improvements based on the findings.

The integrated workflow provides healthcare organizations with:

  • AI-assisted policy identification: SafeQual analyzes the event and generates a problem statement that drives the search for relevant policies in PowerDMS.
  • Collaborative policy review: Reviewers can select and assign applicable policies for individual or group evaluation.
  • Documented compliance assessment: Reviewers record whether each policy was followed and, when applicable, how compliance or noncompliance contributed to the incident.
  • More informed corrective action: A clearer understanding of the contributing factors helps organizations select actions that address the underlying cause and reduce the likelihood of recurrence.
  • Stronger supporting documentation: A more complete record of the review can support regulatory compliance, survey readiness and informed decision-making involving patient compensation or litigation.

“Policies play a critical role in delivering safe, consistent care, but they are most valuable when employees can easily find, understand and apply them,” said Josh Snyder, VP, strategic partnerships, PowerDMS by NEOGOV. “This integration brings policy intelligence directly into the root cause analysis process, helping healthcare organizations translate their findings into meaningful improvements.”

SafeQual’s platform supports patient and employee safety, clinical quality, compliance and risk management across the care delivery system. Its ability to integrate with third-party technologies allows healthcare organizations to build a governance, risk and compliance technology ecosystem using solutions that best meet their needs while reducing data silos, manual handoffs and lost information.

About PowerDMS

PowerDMS centralizes policy documents and compliance processes, giving healthcare employees immediate access to current information while helping organizations manage document workflows, approvals and accreditation requirements. Its connected ecosystem of policy and standards providers supports ongoing compliance and survey readiness.

About SafeQual

SafeQual’s healthcare risk management software covers employee and patient safety, clinical quality, compliance, and risk. We provide healthcare leaders with the ability to effectively pursue zero patient and staff preventable harm across their entire care delivery system with an all-in-one platform in our core software space, while uniquely integrating with third party products in adjacent software spaces to ensure workflows can stretch across software boundaries free of data silo’s, manual handoff, and lost data.

For more information, visit https://www.safequal.net/.

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