The past few years brought unprecedented challenges that put strain on public safety, from inadequate staffing to national scrutiny and constantly being asked to do more with less.
To ease the burden of these hardships, PowerDMS by NEOGOV remains focused on building a comprehensive Public Safety Workforce Management Platform you can depend on – in both certain and uncertain times.
Leading up to 2023, the workforce management platform we’ve built – and the improvements we will add moving forward – will continue to help you:
While we didn’t implement all the new features we hoped to in 2022, we’re dedicated to delivering reliable solutions that solve your agency’s greatest challenges. For you, that means:
Below, we review our 2022 additions to each product. This is not a comprehensive list, but we highlight key product improvements to ensure you’re informed of the new capabilities.
Troubleshoot user syncing issues in seconds
The new admin portal provides self-service capabilities that allow an administrator to:
Get the information you’ve been asking for
New reports and report fields make it easier to get the information you need. We’ve added the following to the Reporting and Analytics:
No more duplicate work
Save time by copying one attachment (policy or proof) to multiple standards at once.
Have a cleaner, more organized workspace
When you have a long list of attachments, it can be hard to keep track of what you’re working on. You can now collapse the list of highlights and focus on one thing at a time.
No more manually tracking calls
Save time with an automated call entry process. Get more accurate data by easily associating a trainee with their call exposure.
A simpler way to organize calls, skills, and performance categories
In the past, everything was an activity. Now you can separate and easily organize call types such as a robbery, assault, or traffic stop.
No need to reinvent the wheel
Jumpstart your on-the-job training program by starting with a template vs. building from scratch. Two new Supervisor and Investigations templates make it easier than ever.
PowerEngage was a new addition to our Public Safety Workforce Management Platform in 2022. It is a complete citizen engagement and feedback solution for public safety agencies like yours.
Customizable and automated, PowerEngage
Just a handful of the CAD & RMS systems Engage works with
In 2022, NEOGOV launched a new mobile solution dedicated to the health and wellbeing of first responders. PowerLine is an anonymous wellbeing app built specifically for public safety. It provides first responders across all ranks with dedicated resources and 24/7 support.
PowerLine is currently available to all law enforcement agencies and will be available soon for ECC, fire, and EMS agencies.
No judgment, no stigma – just support
Responders can login and enter anonymous mode to get wellbeing resources and support on their own terms, whenever and wherever they need it.
Talk to someone who gets it
A nationwide network of peer volunteers gives responders the ability to talk to someone who understands their challenges because they’ve been there.
Connect with fellow responders about shared challenges
Group sessions are organized by topic and moderated by a peer volunteer. Responders get the support they need and know they’re not alone.
Resources dedicated to first responder wellbeing
Give your responders access to a library full of video, audio, and article content designed to address the unique challenges of a career in public safety.
Build a comprehensive wellness program
Upload information for your existing local wellness resources in one convenient location. Responders can find all the support they need at their fingertips.