Key community engagement software features
Satisfaction Score
Tracks satisfaction trends with a Citizen Positive Satisfaction Score (CPSS).
Inbound Surveys
Enables feedback collection on day one with QR codes.
Sentiment Sorting
Sorts results into positive, negative, and neutral feedback for easy review.
Task Creation
Sends admin reminders for wellness checks and feedback follow-up.
Template Library
Provides templates for easy grab-and-go communication.
Direct Chats
Includes manual texts or video chats for further follow-up with citizens.

"Leveraging modern technology to help build deeper understanding and relationships with our community is a key component when it comes to maintaining transparency and our continued trust-building efforts."
Chief Neil Gang - Pinole Police Department