Formerly CueHit

Engage your community

PowerEngage is the complete citizen engagement and feedback solution for law enforcement, 9-1-1, fire, and EMS. Automate your connection to citizens, measure satisfaction, and boost staff morale.

See other agencies using PowerEngage

Key Benefits

Measure citizen satisfaction with automatic text surveys
Boost officer morale and reinforce positive interactions
Deliver updates to cases and responses automatically via text
Inform agency-defined rules with CAD and RMS data

Measure citizen satisfaction

Receive feedback on interactions with your agency through automatic text surveys. PowerEngage automates a satisfaction loop with callers, victims, witnesses, and others, using text messaging as the easiest, most effective way to collect sentiment. Our surveys get a 50% response rate, so you can quantify community perception.

Boost officer morale and wellness

PowerEngage gives citizens a voice while providing your agency with invaluable data. Display positive feedback in real time to boost morale, and reinforce positive interactions with accolades delivered directly to officer and dispatcher email.

Inform your citizens

Improve satisfaction of your constituents with personalized updates from the department. PowerEngage sends case and response updates automatically via text message. Notify complainants of delayed responses, and send instructions while they wait for units to arrive.

Explore key features

Engagement

Uses CAD and RMS data to send surveys, case updates, pre-arrival info, and more via text.

Morale

Sends weekly emails to officers with positive feedback from citizens they interacted with.

Wellness Checks

Provides wellness checks after traumatic events and advises peer support teams.

Video Reporting

Provides video reporting to minimize non-critical report writing for your officers.

Press Kit

Offers free press kit and social media guide to immediately build goodwill with the community.

Satisfaction Score

Quantifies community engagement with a citizen positive satisfaction score (CPSS).

Pinole Police Department

"Leveraging modern technology to help build deeper understanding and relationships with our community is a key component when it comes to maintaining transparency and our continued trust-building efforts."