Vetted

Public Safety Background Investigation Software

Accelerate candidate vetting, automate reference collection, and reduce manual document tracking with background investigation software built for public safety agencies.

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What is Vetted?

Vetted is a public safety background investigation platform for law enforcement, fire, corrections, and emergency communications agencies. The secure cloud platform centralizes Personal History Statements, reference collection, document review, timeline gap analysis, discrepancy flagging, and approval routing so investigators can complete candidate reviews faster with AI powered tools while maintaining audit ready background files.

See how it works

Click the buttons below to take a tour of how Vetted works for your applicants, background investigators, and final approvers.

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icon-hr-person-magnifying-glass Investigators
icon-discussion-text-bubbles Admin Approvers

Trusted by Public Safety Agencies

Built for Public Safety 

Manage detailed candidate histories, state forms, reference responses, documents, and confidentiality requirements from a secure platform.

Trusted Across Public Safety

NEOGOV serves more than 6,000 public safety partners, including police, sheriff’s, state justice, fire, corrections, and emergency communications centers.

Designed for Consistent Hiring

Support standardized background investigation processes for agencies operating under state, POST, commission, or local policy requirements.

State Form and Audit Support

Use configurable workflows and reporting support for requirements such as North Carolina DOJ F-3 and F-8 formatting to simplify audit preparation.

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Paper Overload and Lost First Responder Talent

Public safety agencies lose qualified candidates when background investigations depend on paper packets, manual follow-ups, and disconnected review steps.

  • Processing Delays: Manual paper background binders take up to six months to gather, review, and route across commands, causing top public safety prospects to drop out and accept faster private sector offers
  • Manual Timeline Review: Background investigators waste hundreds of hours manually verifying cross referenced address lists and employment timelines, increasing the risk of missing conduct gaps during review.
  • Fragmented Reference Chains: Chasing personal references and past employers via paper mailers or unmonitored phone logs isolates case notes on individual desks, causing significant feedback latency.

Turn Months of Administrative Paperwork Into Days of Focused Investigation

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Online Personal History Statements

Replace paper background packets with a secure web portal that guides applicants through question modules, electronic waivers, and document uploads.

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Automated Reference Tracking

Send electronic questionnaires to character references, employers, and other contacts. Track response status, stores responses, and helps investigators identify information that may need follow up.

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Timeline Gap Analysis

Use timeline tools to compare work & address history, education records, and other date based entries. Identify gaps, overlaps, and inconsistencies without relying on manual spreadsheet review.

Streamlining Background Workflows From Intake to Final Hire Sign-off

Move applicants from intake to final hiring decision with fewer manual steps.

  1. Invite Applicants to Complete PHS: An administrator sends a secure system invitation from the dashboard, giving the candidate access to the online Personal History Statement portal.
  2. Track Reference Responses: After the applicant submits required information, Vetted distributes reference questionnaires and tracks response status so investigators can see what is complete, pending, or needs follow-up.
  3. Review the Background Investigation File: The investigator reviews flagged responses, compares supporting documents, checks timeline information, and compiles an audit ready digital case file.
  4. Route the File for Approval: Route the completed candidate profile through the approval workflow so command staff or authorized reviewers can review, approve, or deny the candidate.
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Powerful Guardrails Built for Professional Standards

AI Summaries

Analyze character reference inputs, turning page length responses into clear, concise, and professional summary points.

Insight Integration

Send applicants to Vetted from NEOGOV Insight (applicant tracking software) – at no extra cost.

Social & Credit Reporting

Request a social or consumer credit report and review the results directly within Vetted

AI PHS Comparison

Designed to streamline the review of PHS to cross reference data and identify inconsistencies across multiple submissions

Message Templates

Have a consistent voice and view to send and track all applicant communications.

Area Searches

Identify agencies near where your applicant has lived or worked for records checks.

Waiver Templates

Includes configurable waivers for authorization to release info, credit checks, and more.

Reviewer Role

Give staff a user friendly dashboard to easily approve, review, or deny an applicant.

Configurable Checklists

Track remaining investigator and applicant tasks with checklists based on job.

Delivering Sourcing Speed and Process Fairness

Turn background automation into measurable hiring speed, staff efficiency, compliance readiness, and candidate quality.

  • Faster Time to Hire: Moving candidate verification from paper packets to digital workflows helps agencies reduce delays, keep applicants engaged, and move qualified candidates toward hiring decisions faster.
  • Reduce Administrative Work: Automated reference tracking, timeline review, document organization, and communication templates reduce repetitive administrative work.
  • Stronger Audit Readiness: Centralized records, approval history, signatures, state specific forms, and digital activity trails help agencies prepare for internal reviews, POST or commission requirements, and public records processes.
  • Reduced Duplicate Tracking: Replacing spreadsheets, paper binders, and email threads gives agencies one system for background investigation tasks, documents, notes, references, and approvals.
  • Consistent Candidate Review: Standardized workflows, configurable checklists, and discrepancy flags help agencies apply background investigation steps more consistently.
Vetted-Investigator Checklist

Background Investigation Software vs. Manual Packets

Traditional Investigations
The Vetted Solution
Physical paper packets printed, stuffed, and mailed by hand Online personal history portal with secure document exchange
Manual calendar date checks on Excel logs to trace gaps Automated timeline gap analysis highlighting windows instantly
Chasing references manually via phone grids and paper mailers Real-time reference tracking with automated text and email alerts
Mountains of unstructured PDFs slowing final command reviews Tabbed final report layout backed by an advanced DocuViewer
Rigid pre-submissions blocking screening rules Configure preset rules on custom questions for local criteria
   

Larimer County Sheriff's Office

Read the Full Story
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"Being able to monitor applicant progress helps our recruiters stay engaged with applicants."

Deputy Chris Smith - Larimer County Sheriff's Office

Connect Background Investigations to Hiring and Onboarding

Vetted links with your recruitment software tools to maximize database consistency and preserve case context.

  • Core Applicant Tracking Systems: Pull applicant background files and application fields into background workflows with Insight, bypassing manual re-keying entries.
  • Job Sourcing Overrides: Admin users can select or override the active position code from the screen applicants pane to re-route candidates to specialized templates seamlessly.
  • Platform Pre-boarding Streams: Pass background summary logs straight into automated pre-boarding workflows and CoreHR databases without manual file transcription.
Screenshot of the Vetted process including application, oral exam, and supplemental questionnaire

Shield Confidential Public Safety Personnel Datasets

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Role Based Access Isolation

Isolate candidate metadata across default roles like Admin, Investigator, and Reviewer to ensure sensitive files are hidden from unapproved agency personnel

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Defensible Data Purge Protocols

Configure formal database cleanup rules that systematically erase historical background logs after specified years to honor local public record retention mandates

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Litigation Holds

Flag sensitive backgrounds with one click legal holds, protecting chosen records from global cleanups during active legal or union reviews.

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508C System Accessibility

Deliver candidate portals and document exchange tools designed to support digital experiences securely for citizens.

Read more about Vetted

Top Questions We Get Asked

Vetted’s AI-generated reference summary helps investigators review long-form reference responses faster by turning written feedback into concise, professional summaries. Investigators can use those summaries to reduce manual report drafting while keeping the original reference responses available for review.
Chiefs of police, sheriffs, background investigators, professional standards commanders, internal affairs specialists, and corrections human resource directors should leverage the software. It is engineered explicitly for public safety teams burdened by long open vacancies, manual history calculations, or heavy paper tracking overhead.
Vetted is an internal workflow engine built around public safety merit principles and process security, not a consumer background aggregator. Rather than simply running basic credit check links, it captures complete candidate context, manages custom review hierarchies, tracks post-agile interviews, and preserves data for full commission compliance checking.
Vetted includes native integration with NEOGOV Insight (Applicant Tracking System), and passes hired profiles down into Onboard portals, electronic form registers, and CoreHR enterprise databases seamlessly, eliminating duplicate database tasks for human resource specialists.
Full system configuration is achieved within a structured 90-to-120 day onboarding timeline managed by dedicated implementation consultants and solutions engineering specialists. This path guides your division through user profile imports, baseline administrative permission setup, custom notice template configuration, and user acceptance validation testing loops prior to live launch.

Yes. Vetted includes advanced customization tools that allow human resource administrators to build custom questions into Personal History Statements and configure preset flagging rules for those unique entry fields, ensuring your automated alerts match your local pre-screening criteria.

The software environment is hosted on secure, gov cloud architecture engineered explicitly to satisfy government information security policies and data validation regulations. The platform undergoes continuous independent third-party audits to for data protection and confidential personnel histories.

Yes. If an applicant submits an incomplete Personal History Statement, or if details are added during live interviews, investigators can edit sections directly on behalf of the job seeker. The platform tracks all changes automatically, preserving a complete audit trail of modifications.

Read more about PowerDMS PowerPolicy

Streamline Your Background Investigations

Replace slow paperwork with secure public safety background investigation software. Reduce duplicate entry and onboard qualified public servants faster.

Equip your investigative team with the premier public safety background management platform.

     Fill out the form to request a demo.