Trusted by the Fire Service

How We Help Fire Departments

  • Keep SOPs consistent across stations and shifts
  • Reinforce critical training without pulling companies out of service
  • Improve retention of high-risk procedures and operational guidance
  • Reduce accreditation preparation time and last-minute scrambles
  • Streamline firefighter background investigations
  • Standardize probationary training and role readiness
  • Improve staffing visibility and reduce preventable overtime
  • Support firefighter wellness 
  • Capture community feedback that reinforces trust and morale
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How Our Fire Software Is Different

Most tools address a single function. Fire operations can break down when those functions live in separate systems.
PowerDMS connects the workflows that determine station readiness:

  • SOP and policy management with acknowledgement tracking 
  • Training assignment and reinforcement tied directly to department
  • Probationary and role readiness tracking across evaluators and stations
  • Accreditation workflows that stay current as standards change
  • Public safety scheduling built for continuous operations
  • Wellness and community engagement tools that support retention
  • Background investigation workflows that centralize candidate documentation

With fewer handoffs and less duplication, departments reduce administrative workload and gain clearer visibility into readiness across the organization.

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Top problems we solve

Top problems with

Top problems we solve

Outdated Processes

Different SOP versions used across stations

 A single source of truth replaces binders and shared drives.

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Limited Accountability

No reliable proof of acknowledgement

 Reviews and signatures are tracked automatically.

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Policy Communication

Updates missed between shifts

 Changes are distributed consistently to all personnel.

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Assessment Prep

Preparation consumes excessive time

 Standards and documentation are organized continuously.

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Manual Updates

Manual updates increase risk

 Changes are tracked as they occur, not only at audit time.

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Communication

Proof is scattered

 Policies, standards, and evidence remain aligned.

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Demonstrating Excellence

Readiness is hard to demonstrate

 Progress and documentation are clear and defensible.

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Ensuring Excellence

Probationary training varies by evaluator

 Documentation and expectations are standardized

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Protecting Responders

Training disrupts coverage

 Reinforcement fits into downtime.

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Documentation

Signatures do not prove understanding

 Retention is reinforced and visible.

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Manual Processes

Training records are hard to maintain

 Centralized workflows replace spreadsheets.

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Overtime & Burnout

Overtime and fatigue accumulate

Staffing visibility improves planning.

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Manual Scheduling

Manual scheduling causes errors

 Structured workflows reduce coverage gaps.

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Schedule Reporting

Schedules change without notice

Real-time access keeps personnel aligned.

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Schedule Visibility

Leadership lacks clear insight

 Reporting improves without manual reconciliation.

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Citizen Feedback

Little structured feedback after calls

 Automated outreach captures insight.

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Low Morale

Positive feedback stops at leadership

 Recognition reaches the crew.

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Manual Communications

Manual follow-ups consume time

 Routine communication is automated.

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Attracting Candidates

Attract more recruits

Become an employer of choice by demonstrating your commitment to firefighter morale as well as positive community and department relationships. Engage tech-savvy candidates with QR codes that automatically connect them to a chat with a recruiter.

Learn more 

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Supporting Every Role in the Department

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Fire Chiefs

Maintain visibility into SOP alignment, training progress, staffing pressure, and 
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Training Officers

Document probationary training, track readiness, and reinforce guidance 
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Accreditation Managers

Keep standards, proofs, and progress organized throughout the year.

Top questions we get asked

Fire software helps departments manage policies, training, compliance, and readiness workflows in one system. PowerDMS centralizes SOP and policy control, training documentation, accreditation readiness, scheduling, background investigations, wellness support, and community engagement tools to strengthen operational readiness.

PowerDMS supports fire department training workflows with PowerReady for structured field and probationary training documentation, and PowerRecall to reinforce knowledge retention between sessions.

PowerRecall turns SOPs and mission-critical content into short reinforcement sessions, helping firefighters retain key knowledge with minimal time investment.

PowerReady centralizes probationary and role-based training documentation, evaluations, and progress tracking in one cloud-based system.

SOPs and SOGs are centralized with version control, automated updates, acknowledgements, and audit history, ensuring consistent practices across all stations.

PowerStandards organizes standards, maps policies, and tracks progress so departments stay prepared as criteria evolve.

PowerTime delivers real-time schedule visibility, automated time-off workflows, minimum staffing enforcement, and transparency across shifts to support continuous operations.

PowerLine provides anonymous access to peer support and wellness resources designed specifically for public safety professionals.

PowerVetted centralizes background investigations and candidate documentation to reduce manual work and help departments hire confidently.

Hear from agencies like yours

See why over 5,500 agencies trust PowerDMS by NEOGOV.

Customer testimonials

PowerEngage provides our staff positive feedback and a way to get closure after calls
Jesse Madden, Communications Operation Manager
Warren County Communications Center
We recently had an influx of lateral applicants because they wanted to work somewhere that made their wellness a priority.
Kasey Young, Director
Stanislaus Regional 911 (CA)
I love it when something just works! Engage’s candidate pre-screening has saved me hours finding qualified applicants.
Gareth Williams, Chief PST, County 9-1-1 Coordinator
Union County Police Regional Communications Center
A large part of winning the appeal (in a case to determine just cause for termination) was the user-friendly setup of PowerReady. Without the ease of use, our CTOs wouldn’t have been as comfortable doing the documentation and would’ve been less likely to utilize the system to its full advantage.
Darin Riney
Hamilton County Public Safety Communications
PowerEngage constantly reminds our 311 staff how much citizens appreciate the work they do.
Bill Vedra, Director
City of Cincinnati Emergency Communications Center

Schedule a demo to learn how our workforce management software can benefit you.