How we’re different than the competition

With all the similarities, how do you determine which policy management solution is right for your agency?

January 29, 2021

The challenges of finding the right solution

When looking for a policy management solution, there’s a lot to consider. If you have a limited budget, or if you’re new to the software, purchasing a solution may feel intimidating. But with the right vendor who understands public safety, you can be confident in your ROI.

Forged in the public safety sector, PowerDMS has 3,000+ law enforcement customers. Our policy management platform was built with you in mind – to make you and your officers more efficient and to mitigate risk of litigation, labor disputes, damaged reputation, and federal oversight.

That’s why, unlike our competitors, we go beyond providing software. We equip you with the skills, knowledge, and training to succeed. View this map to see what agencies near you are already using PowerDMS.

As you start exploring solutions, you’ll probably find software with many of the same features.  Here are some common features you can expect from PowerDMS and other providers: 

  • Central repository
  • Access control
  • Electronic signature capture
  • Workflows
  • Version control
  • Reporting
  • Mobile
  • Integrations (Microsoft Office, OneDrive, Google Drive)

With all these similarities, how do you determine which one is right for your agency? The trick is measuring your list of non-negotiables – the things you can’t compromise on – against each solution’s key differentiators. 

To help you evaluate us against other solutions, we’ve highlighted our key strengths below.

What makes PowerDMS different?

PowerDMS is a platform, not just another piece of software

PowerDMS is a policy management platform. That means you can customize it and only pay for what you need. It means that your policies, training, and accreditation content are seamlessly integrated with one another. Through this living connection, you can save time and money doing typical tasks like updating internal and public documents, maintaining accreditation, and much more. For example, you'll receive alerts when a standards manual has been updated, and be automatically notified of every policy impacted by that standard. 

It’s faster and easier to create and update policies

When switching from paper methods to PowerDMS, our customers have reduced the time it takes to update and distribute a policy to their staff by 75%. That means instead of an average time of four weeks to change and distribute a policy, they’re doing it in a week or less. 

You can also subscribe to policy content from CALEA and customize it to meet your needs. Once enrolled in CALEA's accreditation program, you can subscribe to sample policies from other accredited agencies and customize those to meet your needs as well.

Simplest way to prepare for an assessment

Our accreditation solution comes pre-loaded with the CALEA, IACLEA, and almost every state-level standards manual. With our platform, you can map your policies to these standards and prepare for onsite assessments in less time. You can also highlight proofs of compliance, give assessors access to documents before an onsite, and conduct mock assessments remotely. Our tool has been proven to reduce assessment prep time by up to 50%.

The only solution with a Public-Facing Documents tool

PowerDMS is the only policy management solution that lets you easily share policies, forms, and other documents with the public. The best part is how easy it is. With our Public-Facing Documents tool, you can select and publish documents with the click of a button. Each document gets a custom URL which can be shared with the public, or you can embed the URL on your website so the community always has access. When you make a change to the document in PowerDMS, the public version is automatically updated, so you won’t need to update two different versions.

Intuitive, easy-to-use interface

We’ve designed our platform for public safety professionals like you. That means when you log in each day, you’ll see a To Do list and a color-coded dashboard of outstanding items (staff signatures, document workflows, etc). Your staff only sees what they need to and can search for information via folders, keywords, or tags. 

Top-rated customer support

When you choose PowerDMS, you get unlimited, ongoing support from our Customer Success Team. Based in the U.S., they answer all service requests sent in via phone, email, and chat, with 90% of customer cases resolved in under one business day. PowerDMS has 4,200+ customers, a 97% customer satisfaction rate, and over 500+ 5-star reviews for customer service on third-party review sites like Capterra, TrustRadius, and G2.

Customer advocacy program

On top of our ongoing customer support, PowerDMS offers a customer advocacy program called Champions. As a Champion, you can see upcoming features before anyone else, learn from peers and share insider knowledge, engage with beta programs for new features, and earn points for completing challenges, which can be traded in for rewards.

Industry-leading data security

We seek the highest standards in data management and security. PowerDMS is hosted on AWS GovCloud (US) and all data is encrypted. Our platform is load-balanced across three secure, US-based data centers designed to anticipate and tolerate failure while maintaining service levels. We also maintain FBI-CJIS, SOC 2, and HIPAA compliance.

The gold standard in law enforcement

PowerDMS has some of the same features as other providers, but thanks to our easy-to-use platform that creates a living connection between your policies, training, and accreditation, we do those same things better. 

For every reason listed above, PowerDMS is one of the most widely used policy management solutions in law enforcement. We’ve been serving public safety organizations since 2001, and we’ll continue to do so. But we understand your budget is a factor.

As you review your agency’s current processes, try to assess how much money you’re losing (or could lose) from every gap, risk, and inefficiency. It’s not a fun exercise, but these numbers should be factored into your purchase decision. It’s not just about how much a solution costs. It’s about how much time and money a solution can save you in the long run.

Time and time again, the value that PowerDMS provides agencies exceeds the cost. We push bi-weekly software updates so our platform is always improving. We boast industry-leading customer support, based in the U.S., and hold ourselves to the highest security standards so you can be confident your data is safe. We offer educational tools via PowerDMS University, Entrust (our annual conference for customers), and a Community Success portal with helpful articles. 

We also publish a number of state, national, and international standards. Subscribing to these makes maintaining and achieving accreditation faster and easier. Through our LE accreditation partners, we provide free user groups and training events. Led by a PowerDMS and accreditation expert, these virtual and in-person events will help you grow in your knowledge of your accreditation process and our platform.

When you add these value-drivers to your estimated ROI, it’s clear that PowerDMS stands above the crowded market. But don’t just take our word for it – it’s been proven by the experiences of 4,200+ customers:

  • Update policies up to 4x faster
  • Save thousands of dollars in overtime costs by hosting training online
  • Reduce accreditation prep time by up to 50%
  • Protect your agency from costly wrongful termination lawsuits
  • Decrease printing and paper costs by up to $10,000, on average
  • Prepare for onsite assessments in less than 6 months

[We reduced] the number of annual retraining hours from 36 to 4. We were paying about $150,000 a year in overtime to have people come to training. By implementing PowerDMS, we saved $87,000 in overtime training costs. That was an extremely easy sell.

- Penny Phelps, Monroe County Sheriff’s Office

PowerDMS allows our agency to ensure all policies and procedures are available to our officers 24/7, and that the most current version is the one they see.

- Tammy Halligan, Howard County Police Department

Instead of just getting the bare minimum of training — 24 hours a year — we take the money we save [through PowerDMS] and offer additional training we wouldn’t have been able to offer. Last year, our officers were able to do 100 hours of training.

- Joe Upton, Lacey Police Department

Next steps

Reserve your free demo today to see firsthand how PowerDMS can help your agency. After completing the form below, one of our team members will be in touch. We look forward to talking with you.

Schedule Demo

Otherwise, check out our next article, How we help law enforcement agencies, to learn more about the value we can provide you and your agency.

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