Police Critical Content Available at Critical Moments
With PowerDMS, instead of memorizing new protocols or carrying around a large policy binder, officers can access policies on the go from their laptops or mobile devices.
“We don’t have an excuse anymore,” said Sgt. Evie West, Cleveland police department. “If we’re on a scene of a domestic or in-custody death, we can look up right with our phone, our mobile device or our MDTs, mobile data terminals, and check what is the protocol. What am I supposed to do next? Who am I supposed to notify? And so now you can’t say, ‘Oh, I didn’t know I was supposed to do that. I didn’t know I was supposed to write a memo,’ because it’s all right there at our fingertips.”
One new policy sent to officers through PowerDMS explains how to interact with the transgender community. An e-mail notifies officers of a department-wide change or new procedure, such as this, and then they are required to sign off, acknowledging they read it. Once the policy is in PowerDMS, officers can quickly reference it and know how to handle the situation, reducing liability for the police department and the individual.
Before using PowerDMS, officers were given binders of every procedure printed on paper. PowerDMS has already saved the department $19,000 in paper costs alone.
Cleveland joins nearby Chattanooga, Collegedale and Signal Mountain police as PowerDMS customers.