At the beginning of March 2020, 45% of people believed the coronavirus would disrupt their work lives (Forrester Research Poll). The world has changed dramatically since early March, and today that number verges on 100%.
How have you been affected by this crisis? Was your organization as prepared as possible for this pandemic? If not, how has your organization responded?
Between communicating with a remote workforce, releasing coronavirus-related memos, updating travel and health policies, tracking documents, continuing crucial training, and more, organizations across the nation are faced with a new set of challenges. A set of challenges that many were not prepared for.
You can never fully prepare for a crisis. Each one is unique and requires a custom response. But whatever the crisis, there are key steps your organization can take in advance to prepare and mitigate risk.
On April 2, 2020, PowerDMS hosted a webinar titled Crisis Communication 101, teaching 300+ compliance leaders how to prepare for and respond to a crisis. PowerDMS’ very own CEO, David DiGiacomo, and HR Director, Heather Sorenson, discussed five best practices for communicating effectively during a crisis.
As you journey through this article, they will be your guides, and Cameron, our customer marketing specialist, will be your host. Let’s get started.