How Upland PD Saved 700+ Hours Annually on Payroll Operations

About

When Lieutenant Duran of the Upland Police Department stepped into a new leadership role, he inherited a timekeeping system reliant on paper, manual processes, and overworked staff. Determined to modernize operations, Lt. Duran dove into implementing scheduling software. What used to be a multi-day payroll headache, is now a streamlined, hours-long task. Throughout the implementation Lt. Duran navigated the complexities of California labor laws and varied staff classifications to set the system up how his agency needed. His story highlights not just the software’s flexibility, but the power of local ownership, creative problem-solving, and a commitment to change management that made PowerTime scheduling software an integral tool across the Upland Police Department.

Challenge

Time consuming payroll process

• It would take their budgeting specialist 3-4 days to process payroll. She would have to manually go through over 125 timesheets and key in the data every two weeks. They would also have to physically sign off on timesheets.

Error prone paper scheduling

• Everything from their schedule to time off requests were on paper before. This resulted in some schedule and approval mistakes.

Solution

• Now it only takes them 4-5 hours to process payroll and they set up a three step verification process in the system so everyone can verify their timesheet from wherever they are.

Visibility from anywhere and decrease in schedule errors

• Now everyone can request time off,
  submit overtime, and check their schedule on their mobile devices. Updates to time banks and timesheets are automated in the system, ensuring accuracy.

Impact