Measure citizen satisfaction
Receive feedback on interactions with your agency through automatic text surveys. PowerEngage automates a satisfaction loop with callers, victims, witnesses, and others, using text messaging as the easiest, most effective way to collect sentiment. Our surveys get a 50% response rate, so you can quantify community perception.
Explore key features
Uses CAD and RMS data to send surveys, case updates, pre-arrival info, and more via text.
Sends weekly emails to officers with positive feedback from citizens they interacted with.
Provides wellness checks after traumatic events and advises peer support teams.
Provides video reporting to minimize non-critical report writing for your officers.
Offers free press kit and social media guide to immediately build goodwill with the community.
Quantifies community engagement with a citizen positive satisfaction score (CPSS).