Discover how Clovis PD streamlined scheduling, improved communication, and increased transparency —turning outdated processes into efficient workflows.
Clovis Police Department
About
When rapid department growth outpaced outdated scheduling methods, the Clovis Police Department knew it needed a smarter solution. Captain Casida, frustrated with paper-based processes cluttered with highlighters and handwritten edits, led the shift to PowerTime—a move that revolutionized how the department manages shifts, tracks time off, and keeps staff in sync.
What started as a tool to clean up scheduling chaos quickly became a cornerstone of transparency, accessibility, and responsive support—helping Clovis PD stay focused on public safety while embracing technology that works the way they do.
Challenge
Outdated process caused confusion
- Clovis PD relied on a wall-sized, paper-based schedule covered in highlighters, whiteout, and handwritten notes. It was difficult to see shift coverage clearly, leading to confusion, errors, and inefficiencies.
Disjointed overtime process
- The department had no efficient system for managing overtime. It was handled through paper forms and manual processes, which were time-consuming and disconnected.
Solution
- PowerTime introduced centralized, digital scheduling with real-time updates. Everyone could access the schedule from any device, receive automated change notifications, and request time off or pick up shifts online—eliminating manual errors and miscommunication.
Purpose built for public safety
- Clovis PD collaborated with PowerTime to build a customized overtime form tailored to law enforcement needs. This digital process streamlined overtime management and even influenced a nationwide feature enhancement within the software.
Impact
“I have dealt with a lot of technology companies over my 26 years and you guys have been probably the most responsive of them all. Not only are you willing to make changes, you take the time to understand what we’re talking about and can see the problem we’re trying to solve. That’s a rare trait in public sector software.”Clovis Police Department
Still deciding what shift schedule to use?
PowerTime can help create and manage all of the unique and complex scheduling needs of your agency. If you're still deciding which rotation is best for your department, learn more about public safety shift schedule template options and their benefits, pitfalls, and other considerations.
