How we help government staff

Moving to a policy management platform boosts efficiency and protects your city from liability. Learn how PowerDMS is specialized for your organization and employees.

July 14, 2021

The challenges facing cities have never been greater. Because of falling tax revenue amid the pandemic, many cities saw sharp budget cuts. At the same time, the demand for city resources saw unprecedented increase.

As discussed on the Entrust Compliance podcast, during the peak of the pandemic, city services such as parks were used more than ever before.

Cities need to be able to stay running no matter what challenges arise, and do so efficiently. Now is the time to modernize, using innovative technology that can be accessed any time, anywhere so your city can operate better than ever, no matter what the future brings.

How organizations attempt to solve these problems

Traditionally, cities have approached the challenges of policy management with a simple solution: paper, binders, and cabinets. As municipalities scale, paper processes become costly and unwieldy, turning what was once a solution into a problem. 

Many cities, towns, and counties have updated their process, digitizing records and storing them on an intranet and/or shared drives. However, these internal systems and servers aren’t accessible in the increasingly common event of a ransomware attack. And on some of these systems, you must physically access the network, meaning you can’t connect via mobile, and you have no work-from-home support.

With PowerDMS there is a better way

Our cloud-based platform eliminates paper and binders while making your critical documents available to all who need them instantly, no matter where they are.

Our system has industry-leading security standards, it takes little to no IT support, and it offers dynamic accountability tools to assist in your compliance efforts. PowerDMS allows for cross-department collaboration, so you can efficiently and effectively collaborate on policies. And once those policies are updated, you can more easily disseminate them to your employees, boosting efficiency.


The core strength of PowerDMS is to create a single source of truth for all of your policies, training, procedures, and critical job information, while also making that information instantly available to employees, even if they’re out in the field.

With our mobile app you can deliver policy updates in seconds. Gone are the days of printing out revised policies and one-by-one replacing them in every employee’s binder.

PowerDMS also brings together all of the policy and compliance documents that are required for any department seeking accreditation (police, fire, etc.). We offer a simple, paperless self-assessment tool that speeds up prep time by up to 50% and reduces the length and costs of onsite assessments..

Our platform doesn’t just push out policy updates, it also automatically tracks which employees have reviewed policies and signed off on them, so that you have documented evidence that can protect your city in the event of a lawsuit.

With a click, you can review policy compliance across your entire city, or you can quickly break information out by department.

Don’t just take our word for it

We’re proud to say that 4,000+ customers trust us with their critical information. This includes 3,500 agencies in the public sector. Since our founding in 2001, we’ve been a trusted and widely known tool for cities across the country.. 

Transparency is important to us, and we share our data and case studies to demonstrate just how effective our platform can be. PowerDMS has allowed our customers to:

  • Update policies 4 times faster
  • Save thousands in paper and printing costs
  • Be protected from wrongful termination lawsuits
  • Easily collaborate across different departments to achieve and maintain accreditation

Our customers have left more than 500 five-star reviews of our services online. Here’s what some of our customers have said about PowerDMS:

“Having the history of policy changes and providing a much more efficient way to track communication and acknowledgment makes PowerDMS well worth the investment.” 

- Mimi Merhi, City of Henderson


“Prior to PowerDMS, we had filing cabinets full of accreditation compliance files. We also had piles of sign-off sheets for employee's signatures after the release or revision to a policy. Those are now all electronically stored and easily accessible in PowerDMS.” 

- Tammy H, via TrustRadius

How we help you

HR Managers

We provide organization-wide consistency for your human resources team, bringing everything related to policies under one umbrella. Your policies themselves will be consistent, but it also creates consistency around how those policies are updated and implemented.

PowerDMS is the solution of choice for thousands of individual departments already. Bringing more of your city’s operation online with PowerDMS is an easier shift if it’s a tool already in use by some of your departments.

The biggest boost provided by PowerDMS comes in the form of efficiency. As discussed above, paper processes are cumbersome, slow, and expensive. It’s difficult to track signatures when sheets must be printed out one-by-one and distributed to all required employees.

Policies also change rapidly – a process that has only been speeding up. This process of updating policies, reviewing them, and distributing them used to take weeks of HR time. Now, the entire process can be accomplished in a matter of hours, or even minutes, using PowerDMS. That allows you to quickly get policies where they need to be: in your employees’ hands.

Doing so allows you to maintain a high level of employee accountability. If you know and can prove that your employees have all necessary policies and signed off on them, this protects your organization from employment discrimination or wrongful termination lawsuits.

IT Managers

IT departments are facing the same budget cuts as other departments, which requires IT managers to accomplish more with fewer resources.

And this is happening at a time when cyber attacks are dramatically increasing, with hackers specifically training their sights on cities and departments. 

PowerDMS provides a secure solution that doesn’t require extensive resources from your department. Most importantly, it protects you in the event of a cyber attack. The PowerDMS system is cloud-based, so that even if your city’s system is compromised, all of your policies and training will be safe with us. They’ll also continue to be accessible any time, anywhere.

PowerDMS is proud to maintain certifications and attestations from CJIS and SOC 2, and we use multi-geographic, U.S.-based data centers through AWS GovCloud. Confident that your resources are safe, you can focus your time and energy on other necessary projects.

Our platform also can use an active directory or csv file from your HR system to automate user management and privileges, cutting down on the setup time so that you can be up and running quickly.

City Managers

There’s no way to guarantee your city won’t face a lawsuit, but in the event that you do, you can best protect yourself by having up-to-date policies and being able to prove that employees have received and reviewed those policies, as well as having all required training.

PowerDMS helps you to do just that, which in turn reduces your liability and protects your city against internal and external lawsuits.

Our platform also promotes accountability by digitally pushing policies to employees and requiring their signatures. If necessary, our system also offers the ability to push quizzes, tests, or digital training to employees so that you can be confident in their knowledge and abilities.

It has the added benefit of being a more green system, saving on printing and power costs. 

Our cloud-based platform will modernize your city, helping it be ready to face today’s challenges.

Get started

Keep exploring our content library to gain more knowledge about PowerDMS and cloud-based policy management, or see if one of your departments is already using PowerDMS.

You can also schedule a demo with one of our team members to see the value of PowerDMS firsthand.

Schedule Demo

Related Article