NEOGOV Wins Brandon Hall Group Gold Award for Best Customer Training Program

These HCM programs have been validated as best in class for business value and the impact on the employees themselves.

September 5, 2023

EL SEGUNDO, CA - Aug. 25, 2023NEOGOV, a one-stop shop HR suite for the public sector, has won a coveted Brandon Hall Group Gold award for Excellence in the Customer Training category for its public safety suite of solutions, PowerDMS by NEOGOV. PowerDMS by NEOGOV has worked with more than 4,000 customers and 1,000,000 users across the country.

“This achievement is a reflection of our team’s endless dedication to providing the best customer service in the industry,” said Patty Costley, director of learning and development for NEOGOV. “We pride ourselves on creating impactful, science-based training programs that are easily accessible, effective and fun! We’re incredibly honored to be recognized by Brandon Hall group, and look forward to continuing our commitment to our customers in the future."

The 2023 Brandon Hall Group HCM Excellence Awards™ recognizes best practices for initiatives in Learning and Development, Talent Management, Leadership Development, Talent Acquisition, Human Resources, Sales Performance, Diversity, Equity & Inclusion, and the Future of Work.

Entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts, and executives based on these criteria:

  • Alignment to their business need and environment

  • Program design, functionality, and delivery

  • Adoption, integration, user experience, innovation, and creativity

  • Overall effectiveness, impact, and measurable benefits

“Excellence Award winners are shown to be organizations that truly value their employees and invest in them through their human capital management programs. These HCM programs have been validated as best in class for business value and the impact on the employees themselves,” said Brandon Hall Group Chief Operating Officer Rachel Cooke, HCM Excellence Awards program leader.

Excellence Award winners will continue to be honored at Brandon Hall Group HCM Excellence Conference, February 13-15, 2024, at the Hilton West Palm Beach, Florida. Select winners also will serve as presenters in breakout sessions, sharing their leading practices during the conference.

Founded in 2000, NEOGOV provides market-leading software-as-a-service (SaaS) solutions to automate and streamline the employee lifecycle for state and local governments, serving more than 7,000 organizations.

The complete list of winners can be viewed at

NEOGOV, a Carlyle and Warburg Pincus portfolio company, serving over 7,000 organizations, is the leading provider of an integrated HR, payroll, talent management and policy and compliance management solution for the public sector. NEOGOV customers report increased employee productivity and engagement, time and cost savings, improved regulatory requirement compliance, and reduced paper processes, with a net result of better services for citizens. More information at and

Abomt Brandon Hall Group™
Brandon Hall Group is the only professional development company that offers data, research, insights, and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era.

For over 30 years, we have empowered, recognized, and certified excellence in organizations worldwide, influencing the development of over 10 million employees and executives. Our HCM Excellence Awards program was the first to recognize organizations for learning and talent and is the gold standard, known as the "Academy Awards of Human Capital Management."

The awards recognize the best organizations that have successfully developed and deployed programs, strategies, modalities, processes, systems, and tools that have achieved measurable results. We are honored to receive applications from organizations worldwide ranging from small, medium, large, and global enterprises to government, not-for-profits, and associations.


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