Smarter Schedules, Stronger Service: How Clovis PD Transformed Operations

When rapid department growth outpaced outdated scheduling methods, the Clovis Police Department knew it needed a smarter solution. Captain Casida, frustrated with paper-based processes cluttered with highlighters and handwritten edits, led the shift to PowerTime—a move that revolutionized how the department manages shifts, tracks time off, and keeps staff in sync. What started as a tool to clean up scheduling chaos quickly became a cornerstone of transparency, accessibility, and responsive support—helping Clovis PD stay focused on public safety while embracing technology that works the way they do.

Challenge

Outdated process caused confusion

• Clovis PD relied on a wall-sized, paper-based schedule covered in highlighters, whiteout, and handwritten notes. It was difficult to see shift coverage clearly, leading to confusion, errors, and inefficiencies.

Disjointed overtime process

• The department had no efficient system for managing overtime. It was handled through paper forms and manual processes, which were time-consuming and disconnected.

Solution

Centralized access provided clarity

• PowerTime introduced centralized, digital scheduling with real-time updates. Everyone could access the schedule from any device, receive automated change notifications, and request time off or pick up shifts online—eliminating manual errors and miscommunication.

Purpose built for public safety

• Clovis PD collaborated with PowerTime to build a customized overtime form tailored to law enforcement needs. This digital process streamlined overtime management and even influenced a nationwide feature enhancement within the software.

Impact

 

The implementation of PowerTime has done more than just modernize scheduling at Clovis PD. It has significantly streamlined operations and improved efficiency across the department. Tasks that once took hours to complete manually, such as updating schedules or communicating shift changes, are now handled in minutes. Officers benefit from 24/7 mobile access to their schedules, allowing them to view updates, request time off, and pick up open shifts from any location. This has reduced scheduling conflicts and improved response times.

 

The department has also seen a noticeable reduction in administrative workload, freeing up valuable time for higher-priority tasks. With consistent support from the PowerTime team and a system that adapts to their needs, Clovis PD has gained a reliable tool that enhances accuracy, transparency, and team satisfaction.