Trusted by 9-1-1 Centers Nationwide

Top problems we solve for 9-1-1

How we help PSAPs

PowerDMS is a workforce management platform designed to equip, protect, and retain your 9-1-1 employees across their careers in emergency communications. Our suite of products benefit you, your staff, and your center in several ways.

  • Ensure you’re staffed with the right people: quality, quantity, availability
  • Improve scheduling communications and visibility across the center
  • Train your staff for each career stage: recruit, call-taker, dispatcher, CTO
  • Improve staff morale and mental wellness
  • Manage policies 4x faster and maintain accreditation in 50% less time
  • Build a high-performing team that stays out of the news

Explore our products

PowerDMS products were designed to meet the needs and challenges of first responders like you.
Get a high level overview of our product suite here, or dive deeper via the solutions dropdown menu.


Boost morale with positive feedback from citizens, measure citizen satisfaction with auto text surveys, and automate manual callbacks.


Coming soon. Provide staff with 24/7 access to an anonymous, peer-to-peer network and wellness resources like group sessions. 


Replace paper processes with digital scheduling. Improve center-wide scheduling visibility and comms with automated messaging.


Standardize, track, and automate your training and onboarding processes. Easily track, measure, and evaluate staff performance.


Create, distribute, and track policies from a secure, central repository. Maintain version control, and update policies with auto workflows.


Map proofs of compliance to standards manuals. Be auto notified of all impacted policies when new standards are published.

Schedule Demo

See firsthand how PowerDMS is specialized for the needs and challenges of 9-1-1 dispatch.